Privacy Policy for www.smartweb.lv

Entry into force: 09.12.2024.

SMARTWEB (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and share your personal data when you visit our website www.smartweb.lv and interact with our services. This policy complies with the European Union's General Data Protection Regulation (GDPR) and Latvian data protection laws.

1. Data Controller

SMARTWEB is the data controller responsible for the processing of your personal data. Our contact details:

SMARTWEB BALTIC OÜ
E-mail: info@smartweb.lv
Phone: +371 29228705
Registered office: Pae tn 80, Lasnamäe linnaosa, 13620 Tallinn, Harju maakond, Eesti
Actual address: 6 Mālpils Street, Sigulda, Latvia, LV-2150

2. Information we collect

We collect the following types of data:

Personally identifiable informationName, email address, telephone number, company name and other data you provide when registering, subscribing to our services or contacting us.
Non-personally identifiable information: data about your device, browser type, IP address and usage data related to your visit to our website.

3. Legal basis for processing personal data

We process personal data on the following legal grounds:

Accessed atwhere you provide your consent (for example, by subscribing to our newsletter or contacting our support service).
Execution of the contractto perform any contract or contractual arrangement you have made with us (such as the provision of our services).
Legitimate interests: to improve our website, ensure security and communicate with our customers.
Legal obligationswhere processing is necessary for compliance with a legal obligation (e.g. for tax or accounting purposes).

4. How we use your information

We use the information we collect for the following activities:

To provide, maintain and improve our website and services.
To answer your questions, comments or support requests.
To send you news, updates or marketing material (only with your consent).
To monitor and analyse trends, improve our website and ensure its security.

5. Cookies and tracking technologies

We use cookies and similar technologies to improve your experience, analyse site traffic, track user behaviour and improve site functionality. You can manage cookies through your browser settings. You can find more detailed information about cookies in our Cookie Policy.

6. Data sharing and transfer

We do not sell, transfer or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who help us run our business and provide services (e.g., guest hosting, payment processing, email services).

Where we transfer personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with the GDPR.

7. Data storage

We only keep your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, including for legal or accounting purposes. If you would like us to delete your data, please contact us and we will comply with your request where possible.

8. Your rights

Under the GDPR, you have the following rights:

Right of access: you have the right to request access to your personal data and to receive information about the processing of your personal data.
Right to rectification: you can request that inaccurate or incomplete data be corrected.
Right to erasure: you can request the deletion of your personal data if they are no longer necessary for the purposes for which they were collected.
Right to restrict processing: you can request the restriction of data processing in certain cases.
Right to data portability: you can request the transfer of your personal data to another data controller in a structured, commonly used format.
Right to object: you have the right to object to the processing of personal data in certain cases.
Right to withdraw consent: where processing is based on consent, you have the right to withdraw it at any time.

To exercise this right, please contact us at info@smartweb.lv.

9. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration or destruction. However, no data transmission over the internet is completely secure and we cannot guarantee the complete security of your data.

10. Related third-party links

Our website may contain links to third party websites. We are not responsible for the privacy policies or content of these sites. We encourage you to review the privacy policies of these third party sites.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If changes are made, they will be posted on this page and the “Effective Date” will be updated.

12. Contact us

If you have any questions about this Privacy Policy, please contact us: