Privacy Policy for www.smartweb.lv

Effective Date: 09.12.2024.

SmartWeb (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website www.smartweb.lv and interact with our services. This Privacy Policy is in accordance with the EU General Data Protection Regulation (GDPR) and Latvian data protection laws.

1. Data Controller

SmartWeb is the data controller responsible for the processing of your personal data. Our contact information is as follows:

SMARTWEB BALTIC OÜ
Email: info@smartweb.lv
Phone: +371 29228705
Address: Pae tn 80, Lasnamäe linnaosa, 13620 Tallina, Harju maakond, Eesti

2. Information We Collect

We collect the following types of data:

  • Personal Identification Information: Name, email address, phone number, company name, and other information you voluntarily provide when you register, subscribe to our services, or contact us.
  • Non-Personal Information: Data about your device, browser type, IP address, and usage data regarding how you interact with our website.

3. Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds:

  • Consent: If you provide your consent (for example, when you subscribe to our newsletter or contact us for support).
  • Contractual Necessity: To fulfill contracts or pre-contractual steps you have taken with us (e.g., providing our services).
  • Legitimate Interests: For purposes such as improving our website, ensuring security, and communicating with our customers.
  • Compliance with Legal Obligations: Where processing is necessary to comply with legal obligations (e.g., tax or accounting purposes).

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our website and services.
  • To respond to your inquiries, comments, or support requests.
  • To send you newsletters, updates, or marketing materials (only if you have consented).
  • To monitor and analyze trends, improve our website, and ensure its security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, track user behavior, and improve the website’s functionality. You can control cookies through your browser settings. For more detailed information on the cookies we use, please refer to our [Cookie Policy].

6. Data Sharing and Transfers

We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in running our business and providing services (e.g., hosting, payment processing, email services).

If we transfer personal data outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your personal data in accordance with GDPR.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal or accounting purposes. If you wish for us to delete your data, you may contact us and we will comply with your request where legally possible.

8. Your Rights

Under the GDPR, you have the following rights:

  • Right of Access: You have the right to request access to your personal data and obtain information about how we process it.
  • Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing: You can request the restriction of processing under certain conditions.
  • Right to Data Portability: You can request the transfer of your personal data to another data controller, in a structured, commonly used format.
  • Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
  • Right to Withdraw Consent: If processing is based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at info@smartweb.lv.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your personal data.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of these third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page, and the “Effective Date” will be updated accordingly.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SMARTWEB BALTIC OÜ
Email: info@smartweb.lv
Phone: +371 29228705
Address: Pae tn 80, Lasnamäe linnaosa, 13620 Tallina, Harju maakond, Eesti